Privacy Policy

 Privacy Policy

Last updated: 02/10/2025

This Privacy Policy describes how www.wildedenflowerpressing.co.uk (“we”, “our”, “us”) collects, uses, and protects your personal information when you use our website [insert website URL] to purchase pressed flower pictures. We are committed to safeguarding your privacy in compliance with UK Data Protection Law and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

When you interact with our website, we may collect the following information:

· Personal details: name, billing/delivery address, email address, phone number.

· Payment information: processed securely via our payment provider (we do not store card details).

· Order information: items purchased, transaction history, and preferences.

· Technical data: IP address, browser type, and cookies (see section 7).

2. How We Use Your Information

We use your personal data to:

· Process and deliver your orders.

· Communicate with you about your purchases or enquiries.

· Send you marketing emails (only if you opt in, and you can unsubscribe at any time).

· Improve our website and services.

· Comply with legal and tax obligations.

3. Sharing Your Information

We do not sell your data. We may share your information with:

· Payment processors (e.g., Stripe, PayPal) for secure transactions.

· Delivery providers (e.g., Royal Mail, couriers) to deliver your order.

· Service providers who help us operate our website.

· Authorities if required by law.

4. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

· Contract: to fulfil your order.

· Legal obligation: to meet tax and accounting requirements.

· Consent: for optional marketing communications.

· Legitimate interests: to improve our website and customer service.

5. Data Retention

We will keep your personal information only as long as necessary:

· Order and tax records: kept for up to 6 years (legal requirement).

· Marketing data: until you unsubscribe.

6. Your Rights

Under UK GDPR, you have the right to:

· Access the data we hold about you.

· Request correction of inaccurate data.

· Request deletion of your data (where legally permitted).

· Object to or restrict processing.

· Withdraw consent for marketing at any time.

· Lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

7. Cookies

Our website uses cookies to:

· Enable shopping cart functionality.

· Analyse website traffic and performance.

· Remember your preferences.

You can control cookies through your browser settings.

8. Data Security

We take reasonable steps to protect your data through secure servers, SSL encryption, and trusted third-party services. However, no method of online transmission is 100% secure.

9. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children.

Cookies Policy

Last updated: 02/10/2025

This Cookies Policy explains how [Your Business Name] (“we”, “our”, “us”) uses cookies and similar technologies when you visit our website [insert website URL].

By continuing to use our site, you agree to our use of cookies as described below. You can manage your cookie preferences at any time.

1. What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help websites function properly and provide information to site owners.

2. Types of Cookies We Use

a) Essential Cookies

These are necessary for our website to function, such as:

• Remembering items in your      shopping basket.
• Enabling secure checkout.
  Without these cookies, the      website may not work correctly.

b) Performance & Analytics Cookies

These help us understand how visitors use our site so we can improve it. For example:

• Counting visits and traffic      sources.
• Understanding which pages      are most popular.
  We may use services such as      Google Analytics (which collects anonymised data).

c) Functionality Cookies

These allow the site to remember your preferences (like language or region) and provide a more personalised experience.

d) Advertising/Marketing Cookies (if used)

If we use advertising (e.g., Facebook Pixel, Google Ads), these cookies help deliver relevant ads and measure campaign effectiveness. We will only use these with your consent.

3. Third-Party Cookies

Some cookies may be set by third-party services we use, such as:

• Payment providers (e.g.,      PayPal, Stripe).
• Social media platforms      (e.g., Instagram, Pinterest).
  These third parties have      their own privacy and cookie policies.

4. Managing Cookies

You can control cookies in the following ways:

• Use the cookie consent      banner on our website to accept/reject categories of cookies.
• Adjust your browser      settings to block or delete cookies.
• Opt out of Google Analytics      tracking at: https://tools.google.com/dlpage/gaoptout.

Please note: disabling certain cookies may affect how the website functions.

5. Changes to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with a new “last updated” date.

10. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

Business Name: Wild Eden Flower Pressing

Email: sarah@wildedenflowerpressing.co.uk

Address: Penrith, Cumbria, CA118FX